rummy palace
rummy palace
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This app is available for your device
rummy palace
This app is available for your device
Contact
+91 5074681066
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy palace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" and wait again; if it still doesn't arrive, you can contact the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To fix the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This will ensure you have the most recent version, resolving any compatibility issues.
Q1: What is the minimum withdrawal amount in the rummy palace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from gaming earnings, and bonus rewards collected cannot be withdrawn. This means you can only cash out the funds you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payment processing can cause waiting times of up to 24 hours. This can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it fails there, the money will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
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